If you have called our clinic recently, you may already know about our
new computerized telephone message system. Our receptionists are now typing your telephone message into the computer system,
instead of handwriting as had been done in the past. By entering this
information on the computer, we are utilizing a more efficient and
thorough method of communication. The front desk staff now has the ability
to readily provide more information to the doctors. The doctors can easily
access their messages from any terminal in the building. Follow-up calls
and notations can be made on the initial message screen, thereby providing
a more comprehensive account of your contact with our clinic. Doctors and
staff can also communicate with each other more easily. All of these
reasons enable us to continue providing care to you and your animals with
the highest standards of excellence.
